Privacy Policy

1. Introduction

BT CRM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Customer Relationship Management application.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Company information and job title
• Account credentials (username, password)
• Profile information and preferences

2.2 Usage Data

We automatically collect information about how you use our application, including:

• Device information (device type, operating system)
• IP address and location data
• Browser type and version
• Pages visited and time spent on pages
• Actions taken within the application

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our CRM services
• To manage your account and provide customer support
• To improve our application and develop new features
• To send you important updates and notifications
• To detect and prevent fraud or security issues
• To comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights and prevent fraud
• With service providers who assist in operating our application (under strict confidentiality agreements)

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our application and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our application is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Project Name: BT CRM
Email: sales@bytscop.com
Address: BYTSCOP TECHNOLOGY JAIPUR
Support Response Time: Usually 2-3 business days